PAYMENT & SHIPPING

PARCEL SERVICE

We ship all our orders with DHL.
DHL will attempt delivery up to two times. If you cannot accept the shipment, the package will be stored at your next post office for up to 7 business days, after which it will be returned to us.

 

SHIPPING COSTS

(Minimum order value: 20 €)

GERMANY:

·         free

EUROPEAN UNION:

·         Orders under 200 € :10 €

·         Orders over 200 €: free

EUROPE:

·         Orders under 200 € :15 €

·         Orders over 200 €: free

INTERNATIONAL:

·         Orders under 450 €: 30 €

·         Orders over 450 €: free

 

SHIPPING TO NON-EU COUNTRIES:

For countries like Greenland or Norway we prepare an invoice without VAT. Our prices in our onlinestore include the 19% VAT and the VAT will be deducted in the shopping basket. You have to pay local tax and duty while importing. Those are raised by the responsible customs office. For further information, please contact your responsible customs office.

 

DELIVERY TIMES

·         GERMANY: 1 - 2 business days.

·         EUROPE:  3 - 6 business days.

·         INTERNATIONAL: 5 - 10 business days. Please note: Delivery Time may vary due to the relevant customs office. 


PAYMENT METHODS

·         Paypal

·         Credit card (Mastercard/Visacard)

·         Sofortüberweisung.de


SHIPMENT TRACKING

You will receive a confirmation e-mail as soon as your order has been shipped. In this e-mail, you will find the DHL tracking number. The link www.dhl.de will take you directly to the shipment tracking.

 

 

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